Shipping Policy Changes
19 May, 2016
We have amended some of our shipping processes and fees,
please read the new terms and conditions,
further clarification can be given at firstname.lastname@example.org
SECTION 20- SHIPPING FEES - Premium Collectables has teamed up with the largest delivery coverage network in the country . Star Track Express, This is to give everyone fair access to faster shipping and more up to date tracking info.
A $10 Admin fee will apply to a customer not available at delivery of there item and it is redirected to a post office or depot. This only applies on the second occasion. So if this happens once there is no fee to pay, but future orders will be subject to the fee, We will deduct the fee from the loyalty points on the account, if you are not part of the loyalty program a $10 invoice will be sent.
There will be exceptions of course, if delivery attempt is not the same day as the ETA or tracking information was not sent correctly by Premium Collectables.
Also From the 19/5/2016- New Customers or Existing Customer who update details with Parcel Lockers or Po Box Addresses will no longer be eligible for free shipping over $100, A fee will apply which must be agreed to upon checkout, any addresses which do not meet the free shipping criterias will be notified.